not every building is built the same
Though we spend our idle time fantasizing about great open expanses of commercial space with docks that can house multiple trailers and a freight elevator big enough to haul an elephant, reality is less kind. With enough space to house a building's worth of furniture, we understand completely the logistical challenges of project delivery based on those fixed challenges. That is why we cater to all aspects for project reciept.
- We love that you are sending your furniture our way! We will communicate with you estimated deliveries for FTL and LTL shipments and secure dock appointments.
- We request packing lists for your order ahead of time-- that we may check off the arrival of product against those packing lists and notify of any discrepencies right away.
- Freight damage is a buzz kill-- we don't like it any more than you do. Our warehouse will examine for any visible damage and ALWAYS document that damage with pictures and verify such discrepancies on the BOL.. Should spot checking and partial opening be required for quality control be necessary, our staff is large enough to complete as the truck is unloaded..
- Your furniture is stored and marked and sent to our Operations where you will be notified upon cross checking of the packing list that orders are received in full, or what--if any-- line items are missing..